What you need to do...
Sign up for an account with Ship2me and we will provide you with a unique customer reference number and the shipping address you need to provide the retailer when you place an order.
Go to your chosen retailer’s website, or place the order with their customer services team. Be sure to use your unique customer reference number and the Ship2me shipping address as your chosen Delivery Address.
Return to our website and arrange a delivery with us, telling us what items we can expect for delivery, when they are likely to arrive, and their total value.
You will be provided with a competitive price for delivery to Jersey and on arrival your item(s) will be delivered to the address you entered when signing up. A member of our team will contact you to arrange a convenient time for delivery.
what can we deliver?
Here at Ship2me we aim to deliver as wide a range of items as possible. If our customers are happy then we’re happy! Some of our most popular items include smart phones, window blinds, home and garden furniture and much, much more. Unfortunately, there are some items that Ship2me is unable to deliver. These include dangerous goods, animals, plants, and items over a certain weight or value. For a full list of our restricted items please click here.
If your item is worth more than £5,000 please email us at customer.service@Ship2me.co.uk or contact our customer service team on 0845 800 1034.
Unfortunately, Ship2me cannot deliver either motor vehicles or large boats.
Value Added tax (VAT) Information
UK retailers are not legally obliged to refund VAT for purchases made in the UK by Channel Island residents who are then exporting the items back to the Channel Islands. However, UK retailers are often willing to consider giving a retrospective VAT refund when a consumer can demonstrate that VAT has been paid on an item that has been exported from the UK to the Channel Islands.
In order to do this, certain documentation needs to be provided to the retailer and to Her Majesty’s Revenue and Customs (HMRC) in the UK.
If you would like to reclaim any VAT paid on your purchases, Ship2me may be able to assist and you should contact our Customer Service Team for further information on 0845 800 1034, or email firstname.lastname@example.org
Goods & Services tax (GST) information
The States of Jersey Customs and Immigration Service has published a guide for private importers of goods bought online or from retailers outside of Jersey. This guide provides advice to assist in the efficient Customs clearance of these goods.
It is important that all private importers of goods from outside of the Channel Islands understand the regulations surrounding GST and the circumstances in which it is payable.
For the purposes of GST, States of Jersey Customs look at the total value of the consignment and whether the total GST and duty liabilities exceed the de minimis waiver.
The total order consignment value includes:
- The cost of the actual item (including VAT if paid)
- Packaging costs
- All freighting/delivery charges from the retailer to Jersey
- Any insurance that was purchased or included by the retailer
- Plus any other associated Customs duties which may be applicable.
GST will be charged on the total sum of these values.
GST is currently charged for consignments exceeding £240. Please note this amount is subject to change.
To help illustrate the regulations surrounding payment of GST on imported goods, here are some example scenarios:
Chair £100 Including VAT
Retailer Carriage £20 Including VAT
Ship2me Carriage £7.50
As this total gives rise to a liability below the Jersey de-minimis level, the GST charge is waived.
Chairs (2) £600 Including VAT
Retailer Carriage £20 Including VAT
Ship2me Carriage £110
As this total gives rise to a charge above the Jersey de-minimis level, GST is liable at 5% of the total order value (£740). In this instance, the customer would be liable for a GST charge of £37.00.
Need to know more?
Here are some frequently asked questions that you may find helpful.