When you make a purchase from an EU or UK retailer who is unable to offer Channel Island delivery, either online, over the phone or at a shop, you need to give them your full name, followed by your unique Ship2me customer number and Ship2me UK warehouse address. These details are issued to you when you become a registered Ship2me customers and can be found by clicking on the 'My Account' button in the top right hand corner of the Ship2me website when you are logged in to the site.
Most online retailers ask for an invoice/billing address and a separate delivery address. You should use the following addresses:
- Invoice/billing address: your usual home address
- Delivery address: your unique Ship2me number and the Ship2me warehouse address.
Then, once you have made your purchase, you will need to log in to the Ship2me website and arrange delivery of your goods from the UK to your door using your Channel Island address.
Once your order arrives at the UK warehouse, we aim to deliver your goods to you within 3 working days. However, please note that all orders are subject to shipping times and Customs clearance.